Shipping policy

SHIPPING
Once your order is complete, using the shipping details you have provided and payment has been made via EFT, Shopify, Squarespace, Square or Stripe, its website, or other means Latex 42 will send your parcel. To ensure that your parcel is delivered to you, it’s highly important that you check that all your shipping information is correct. If you have recently moved or you're planning a change of location, remember to update your shipping details, before you complete the order, so your goods are shipped to the right address. Latex 42 is not responsible for parcels that are not delivered if we haven't been informed of changes to the shipping address, once the package has been shipped. It is your responsibility to check all your shipping information as replacement orders, exchanges or refunds will not be issued.  Shipping alternatives and costs will be advised to you in advance and will be added to the price of the goods. Latex 42 charges for shipping at actual cost to it.  Once goods are shipped, they are at the risk of the customer.